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At Vehicle Vin Hub, we are committed to providing exceptional service and ensuring our customers are fully satisfied with their experience. If you are not completely happy with your purchase, we’re here to assist you. Please review our refund policy below to understand your rights and the steps to request a refund.
You may be eligible for a refund under the following conditions:
You purchased a vehicle history report but did not receive it due to a technical issue on our end.
The report provided was incomplete or inaccurate based on the data we guaranteed.
Your refund request is submitted within 7 days of the original purchase date.
Refunds will not be issued in the following cases:
The VIN you entered was incorrect or invalid.
The report has been successfully delivered and you simply changed your mind.
You did not review the sample report or fully understand the service details prior to purchase.
Delays or issues occurred due to third-party providers or other factors beyond our control.
To submit a refund request, please follow these steps:
Contact Us: Email our support team at support@vehiclevinhub.com with your order details, including the purchase date and VIN.
State Your Reason: Include a clear explanation of the issue and any supporting documents or screenshots.
Processing: Our team will review your request and respond within 1–2 business days.
If your request is approved, we will process the refund to your original method of payment. The time it takes for the funds to reflect in your account depends on your card issuer’s policies.
For any questions or concerns related to this refund policy, please reach out to us at:
Email:support@vehiclevinhub.com
We appreciate your business and are dedicated to delivering the highest level of service. If you have any feedback, suggestions, or concerns, please don’t hesitate to get in touch with us. Your input helps us improve and serve you better